S.Sociosoftware

Upload your diagnostics

Sober Time Help Visual guide · 4 steps
In this guide 4 steps

  1. Overview

    If you have a technical problem, we may ask you for a diagnostics code. Uploading sends a copy of your Sober Time data to our diagnostics database. We only use it to fix your problem.

  2. Step 1

    Tap the menu button ☰ in the top-left corner, then tap Settings › Diagnostics.

    Step 1: Tap the menu button ☰ in the top-left corner, then tap Settings › Diagnostics.

  3. Step 2

    Tap the cloud icon next to Upload diagnostics.

    Step 2: Tap the cloud icon next to Upload diagnostics.

  4. Step 3

    Tap Upload.

    Step 3: Tap Upload.

  5. Step 4

    Send the code shown under Upload diagnostics to support@sociosoftware.com with a description of the problem.