In this guide 3 steps
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Step 1
Tap the menu button ☰ in the top-left corner, then tap Help.

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Step 2
Tap Send Email. Leave Upload diagnostics with email ticked so we can see technical details about your device and data.

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Step 3
Describe the problem and add screenshots, then send the email.
We reply Monday to Friday, in English.
- Tap the menu button ☰ in the top-left corner, then tap Help.
- Tap Send Email. Leave Upload diagnostics with email ticked so we can see technical details about your device and data.
- Describe the problem and add screenshots, then send the email.
We reply Monday to Friday, in English.